Need help? GetSatisfaction!
Posted by Alex de Carvalho on Friday, August 22nd, 2008
We’ve started creating a FAQ and help section on GetSatisfaction, the “people-powered customer service site.” Over the next few weeks, we’ll be adding new questions and answers, and will build up a How-To section. For example, here’s a how-to on adding a colleague to your account.
GetSatisfaction is also a great way for you to submit your questions and bugs. If you need help with something or see something that’s not working, just submit it here and we’ll get to it. Better yet, someone from the community may be able to answer the question before we get to it. This way, we’ll all learn together … and we love that!
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October 9th, 2008 at 11:39 am
When I try to “trash” posts, an error comes up now. It says “error on page.” Didn’t happen before. Also, when I click on “Add a note” it instead refreshes my page and does not bring me to the note field anymore. Could it instead of bringing you to a second page to enter the note, have a note field on the line that shows all of the posts? That would save time.